HRNZ Complaints and Grievances Policy
The Harness Racing New Zealand (HRNZ) Board has approved its Complaints and Grievances Policy.
The policy relates solely to complaints against HRNZ employees and Board members and covers various aspects of the complaints process, including who will hear the grievances and how they will be dealt with.
To see the Complaints and Grievances Policy click here
Complaints against trainers, drivers and other licence-holders are not covered in this policy. That comes under the Code of Conduct.
To view the Code of Conduct click here
Related Category News
HRNZ AGM: New Consultation Forums and Appointment of Directors
The HRNZ Annual General Meeting on Saturday 14 October unanimously adopted a resolution to introduce new regional and national consultation forums and a new merit and skills-based appointment’s process for the selection of the HRNZ directors.
More
Official notice - HRNZ approves three new amendments
Harness Racing New Zealand has approved three amendments regarding late scratchings, passing lane regulations and the handicapping system.
More